E-Commerce Assistant

This position will assist in the overall day-to-day operations of the E-Commerce department to achieve desired sales objectives and goals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions: 

  • Website Merchandising (categorization, product sorting, product imports)
  • Support in having all products and marketing assets ready to go live for each E-Commerce promotion.
  • Run Reports for E-Commerce Supervisor. Reports include new inventory, weekly sales reports, and trend reports. Additional reports will be requested per Supervisor’s needs.
  • Support in various data entry projects.
  • Support all Retail Customer service; including answering all email questions, refunds, returns, and exchanges on all E-Commerce platforms.
  • Submit requests for product setup, product development quotes, colorway request, photoshoot samples and any additional request as they come up.
  • Create and track all open production orders for Amazon and Retail.
  • Assist E-Commerce Amazon Coordinator with any data entry or photography requests.
  • Assist with setting up photoshoots and keeping the photo studio organized.
  • Any additional tasks as requested by e-Commerce team members.
  • • Complies with policies and procedures as set forth in the employee handbook.
  • • Responsible for complying with safety policies and maintaining a safe work environment by reporting any accident/injuries, safety violations, and potential safety hazards within the company that carry a possible threat to the health and safety of our team members.

Physical Requirements: 

    The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.
  • • Sit and Stand - Must be able to remain in a stationary sitting or standing position throughout the day.
  • • Use of hands and fingers to constantly operate computer and office machinery.
  • • Talk and Hear - Must be able to accurately communicate and exchange information.

Requirements: 

  • Minimum of one (1) year sales support, ecommerce, customer service and/or administrative experience.
  • Advanced knowledge of Microsoft Office products: Excel, Word, Outlook, PowerPoint, etc.
  • Experience in HTML/CSS is a plus.
  • Experience using an ERP system is a plus. 
  • Ability to learn and adapt to changes in web based applications quickly.
  • High school diploma or equivalent.
  • This is an entry level position.

This position offers the opportunity for professional growth, competitive pay and benefits including medical, dental, life insurance, PTO, holidays and a company matched 401k, all in a fast-paced and fun work environment.

No relocation expenses will be paid in conjunction with this open position.

Please submit resumes to:

https://rippletest.wufoo.com/build/ecommerce-assistant/